top of page

Privacy Policy At Roux Pilates & Physical Therapy, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and engage with our Pilates and Physical Therapy services. 1. Information We Collect We may collect the following types of information: a. Personal Information Name Email address Phone number Health information you voluntarily provide (e.g., medical history or goals for therapy) b. Health Information (Protected Health Information / PHI) Medical history or conditions Physical therapy or Pilates-related health goals Insurance information (if applicable) Appointment details and treatment notes c. Usage Data IP address Browser type Pages visited Time and date of visit 2. How We Use Your Information We use the information we collect to: Schedule appointments and reserve spots in classes Respond to inquiries Provide personalized Pilates and Physical Therapy services Maintain medical records as required by law Send updates, reminders, or marketing communications (if you opt-in) Improve our website and services 3. Sharing Your Information We do not sell your personal information. We may share your data only when: Required by law or to comply with legal obligations With healthcare professionals involved in your care With business associates who are contractually bound to safeguard your information under HIPAA Necessary to protect our rights or the safety of others You give us explicit permission 4. Cookies and Tracking Our website may use cookies or similar tracking technologies to improve your experience and analyze traffic. These do not collect health information or PHI. You can modify your browser settings to decline cookies. 5. Data Security We take appropriate measures to protect your information using secure technologies and procedures. We use industry-standard security measures to protect your information, including secure electronic records. However, no online transmission or storage method is 100% secure. 6. Your Rights Depending on your location, you may have the right to: Access, correct, or delete your personal data Withdraw consent at any time File a complaint with a data protection authority To exercise these rights, please contact us at hello@rouxpilates.com 7. HIPAA Notice of Privacy Practices We comply with HIPAA standards when handling your PHI. This includes: Only accessing or disclosing PHI for treatment, payment, or healthcare operations Obtaining written authorization before using or disclosing PHI for other purposes Implementing administrative, physical, and technical safeguards to protect your data Allowing you access to your medical records upon request You have the right to: Access and obtain a copy of your PHI Request corrections to your health records Request restrictions on certain uses or disclosures Receive an accounting of disclosures we’ve made File a complaint if you believe your rights have been violated To exercise any of these rights, please contact us using the information below. 8. Third-Party Links Our site may contain links to external websites. We are not responsible for their privacy practices or content. 9. Changes to This Policy We may update this Privacy Policy occasionally. We will post any changes on this page with the revised effective date. 10. Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact us at: Roux Pilates & Physical Therapy Email: hello@rouxpilates.com Phone:601-921-7153

Terms and Conditions Effective Date: 7/23/25 Website: www.rouxpilates.com Business Name: Roux Pilates LLC These Terms and Conditions govern your use of our website and services related to Pilates and Physical Therapy. By accessing or using this website, you agree to be bound by these terms. If you do not agree, please do not use our site. 1. Use of Website You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit anyone else's use of the site. You may not: Copy, distribute, or modify any content without our prior written consent Attempt to gain unauthorized access to any part of the site or its systems Use the site to transmit unsolicited or commercial messages 2. Health Disclaimer The content on this website is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult your physician or healthcare provider before starting a new fitness or therapy program. Participation in any exercises, classes, or services is voluntary and at your own risk. If you experience pain, dizziness, or discomfort, stop immediately and seek medical attention. 3. Appointments and Cancellations Appointments must be scheduled in advance. We may charge a cancellation fee for missed appointments without 12-hour notice. Repeated no-shows may result in a denial of future services. 4. Payment and Refunds Payment for services is due at the time of booking or service delivery unless other arrangements are made. Accepted forms of payment include credit/debit card, cash, venmo Refunds for services are issued only at our discretion and in accordance with our cancellation policy. 5. Privacy and HIPAA Compliance Your privacy is important to us. Please review our Privacy Policy and HIPAA Notice of Privacy Practices, which explain how we collect, use, and protect your personal and health information. 6. Intellectual Property All content on this website—including text, images, logos, videos, and graphics—is the property of Roux Pilates LLC unless otherwise stated, and is protected by copyright and intellectual property laws. You may not reproduce or use our content without permission. 7. Third-Party Links This site may include links to third-party websites. We are not responsible for the content or privacy practices of those sites. 8. Limitation of Liability To the fullest extent permitted by law, Roux Pilates LLC is not liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or services, including but not limited to injuries or health conditions resulting from physical activity. 9. Modifications to These Terms We may update these Terms and Conditions from time to time. Updates will be posted on this page with the revised effective date. Your continued use of the site after changes are posted constitutes your acceptance of the new terms. 10. Governing Law These Terms and Conditions are governed by the laws of the State of Mississippi, without regard to its conflict of law provisions. 11. Contact Information If you have any questions about these Terms and Conditions, please contact us at: Roux Pilates & Physical Therapy Email: hello@rouxpilates.com Phone: 601-921-7153

Website Disclaimer Effective Date: 7/23/25 Website: www.rouxpilates.com Business Name: Roux Pilates LLC The information provided by Roux Pilates LLC on this website is for general informational and educational purposes only. All information on the site is provided in good faith; however, we make no representation or warranty of any kind regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the site. 1. Not Medical Advice The content on this website (including but not limited to text, graphics, videos, and other material) is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician, physical therapist, or other qualified health provider with any questions you may have regarding a medical condition or exercise program. Do not disregard professional medical advice or delay seeking it because of something you have read on this site. 2. No Therapist-Client Relationship Use of this website does not create a physical therapy or therapist-client relationship between you and Roux Pilates LLC, unless such a relationship is established formally through a scheduled consultation or session. 3. Exercise and Physical Activity Disclaimer Participating in any physical activity described on this site is at your own risk. Consult your doctor before starting any new fitness or therapy regimen, especially if you are pregnant, have existing health concerns, or are recovering from surgery or injury. You assume full responsibility for any risk of injury or health issues that may result from using information or participating in exercises suggested on the site. 4. External Links Disclaimer This website may contain links to external websites that are not provided or maintained by or in any way affiliated with Roux Pilates LLC. We do not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external sites. 5. No Guarantees or Warranties All services and content are provided “as is” without any warranties, expressed or implied. We do not guarantee specific results from our physical therapy or Pilates services. 6. Limitation of Liability To the fullest extent permitted by law, Roux Pilates LLC shall not be held liable for any direct or indirect loss or damage arising from your use of this website or reliance on any information provided herein. 7. Contact If you have any questions about this disclaimer or the site’s content, please contact: Roux Pilates & Physical Therapy Email: hello@rouxpilates.com Phone: 601-921-7153

Liability Waiver To receive services from Roux Pilates LLC, you must agree to this liability waiver. In exchange for participation in this Mat Pilates class organized by Roux Pilates LLC of Ridgeland, Mississippi, use of the services of Roux Pilates LLC (which may include but is not limited to mat work in all positions, use of pilates props, standing exercises, and balance training), and use of the designated venue(s) and class location(s), I hereby knowingly and voluntarily agree to the following: Agreement to Follow Directions: I agree to observe and obey all posted rules and warnings, and further agree to follow any oral instructions or directions given by Roux Pilates LLC, Angela Leis, or the employees, representatives, or agents of Roux Pilates LLC. Assumption of the Risks and Release: I understand that Pilates involves physical movement and, like all forms of exercise, carries some risk of injury. I voluntarily participate in this activity with full knowledge of the risks associated, which may include but is not limited to physical or psychological injury, pain, suffering, illness, disfigurement, temporary or permanent disability, economic or emotional loss or death. I understand that these injuries or outcomes may arise from my own or others' negligence or the condition of the class venue(s)/location(s). I assume full responsibility for all related risks, both known or unknown to me, personal injury or discomfort I may experience as a result of participating. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Roux Pilates LLC, its founder, its employees or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise. Indemnification: I agree to indemnify and defend Roux Pilates LLC against all claims, causes of action, damages, judgements, costs or expenses, including attorney fees and other litigation costs, which may in any way arise from my use of equipment or services provided by Roux Pilates LLC. Fees: I agree to pay for all damages to the property of Roux Pilates LLC caused by any negligent, reckless or willful actions by me. Applicable Law: Any legal or equitable claim that may arise from participation in the above shall be resolved under Mississippi Law. No Duress: I agree and acknowledge that I am under no pressure or duress to sign this agreement and that I have been given a reasonable opportunity to review it before signing. I further agree and acknowledge that I am free to have my own legal counsel review this agreement if I so desire. I further agree and acknowledge that Roux Pilates LLC has offered to refund any fees I have paid to use its services if I choose not to sign this agreement. Arms Length Agreement: This agreement and each of its terms are the product of an arm’s length negotiation between the Parties. In the event any ambiguity is found to exist in the interpretation of this agreement or any of its provisions, the Parties, and each of them, explicitly reject the application of any legal or equitable rule of interpretation which would lead to a construction either “for” or “against” a particular party based upon this status as the drafter of the specific term, language, or provision giving rise to such ambiguity. Enforceability: The invalidity or unenforceability of any provision of this agreement, whether standing alone or as applied to a particular occurrence or circumstance, shall not affect the validity or enforceability of any other provision of this agreement or of any other applications of such provision, as the case may be. Such invalid or unenforceable provision shall be deemed not to be a part of this agreement. Photography & Media Release: I consent to the use of photos/videos taken during the class for promotional purposes. I ACKNOWLEDGE THAT I HAVE CAREFULLY READ THIS “LIABILITY WAIVER” AND I HEREBY RELEASE AND HOLD HARMLESS ANGELA LEIS, ROUX PILATES LLC, THE CLASS VENUE(S)/LOCATION(S), AND ALL ASSOCIATED PARTIES FROM ANY LIABILITY, CLAIMS, OR DEMANDS RESULTING FROM MY PARTICIPATION IN THIS CLASS WHETHER CAUSED BY FAULT OF MYSELF, ROUX PILATES LLC, ANGELA LEIS, OR OTHER THIRD PARTIES.

Cancellation/No Show Policy To ensure fairness and consistency for all clients and instructors, we kindly ask that any class cancellations be made at least 12 hours prior to the scheduled class time. Cancellations with 12+ hours’ notice will result in your class credit being fully refunded or returned to your account. Cancellations made less than 12 hours before class will result in the loss of that class credit. No Shows (failing to attend a scheduled class without notice) will also result in the loss of that class credit. We understand that life can be unpredictable, and emergencies or illness can arise. If something unexpected happens, please don’t hesitate to reach out. Communication is key, and we’ll always do our best to work with you.

bottom of page